The dreaded scenario: whilst admiring the fine details of your new Rolex, it accidentally slips through your fingers and finds itself on a one way collision course with the floor. In the milliseconds before it even hits, a number of possible outcomes flashes through your mind - none of them good.
After the impact, you examine the watch carefully. Although there is no visible major damage and it seems to be functioning correctly, you do find that an hour marker has dislodged itself from the dial. What should you do?
First and foremost, pull out the winder in order to stop the watch and avoid any possibility of the loose hour marker scratching the dial.
Secondly, you have two choices to consider in regards to repairs. You can take it to a Rolex service centre where it is highly likely that service will involve replacing the dial and overhauling the watch altogether, which can set you back roughly $1500. The other option is to bring the watch to us, which will set you back all of $50 – free if you purchased it from us.
Why the drastic difference in price? Because we see this as a simple repair (assuming there is no damage to the mechanism itself). Each hour marker is held in place with 2 “feet”, and can easily be set in place permanently with a microscopic drop of adhesive – no replacements necessary!
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