Thursday, July 14, 2016

Rolex Servicing

Probably the most common inquiry we get is “do you do Rolex repairs?”
The short answer is; it depends.

With the current workload of rebelde watches to be assembled, every moment in the workshop is priceless. In other words, rebelde is, and always will be, our priority. However, there is always that great sense of satisfaction that comes from the repair or restoration of a Rolex watch that was written off as unrepairable or too old to be repaired by Rolex themselves.

Our bottleneck is the availability of genuine Rolex spare parts. Since Rolex no longer supports independent watch makers in Australia, we are forced to search for genuine parts worldwide. In general, the restriction of spare parts makes them more expensive and it takes longer to get them. So if you’re not in a hurry then in most cases, yes, we can help you.

The other group of customers that we are able to help are the owners of vintage Rolex watches who prefer to keep the watch in as an original condition as possible. When it comes to servicing and replacement of spare parts, our golden rule is to preserve the original dial and hands, bezel and bracelet; which means our goal is to preserve the authenticity and collectability of the Rolex, rather than to turn them into factory-new condition.

The third group of customers are Rolex owners who simply find Rolex servicing prices unreasonably high. If you need an independent second opinion and a second quote then again, most likely, we would be able to help you.

The final group of customers are those who find our service more down-to-earth and who prefer a more intimate relationship with the watchmaker. To them, we simply can’t say no.

Our speciality is vintage Rolex sports models like the Submariner, GMT Master, Explorer and, of course, Datejust.  In most cases, the complete overhaul/restoration cost would be around AUD $850.
The only restriction is we don’t work on watches manufactured after 2010, we work only on the older watches.

Happy collecting,

Sydney Watches Pty Ltd is an independent watch repair service centre, not affiliated with nor authorised by Rolex, Switzerland.

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