Straight to the point: we love you.
Kiwis are fantastic customers. Over the years, we've sold and shipped
hundreds of watches across the ditch without a single incident.
Realistic expectations, prompt payments, meaningful conversations,
mutual respect. Exactly as business should be conducted.
One of my all-time favourite watch events was a presentation to fellow
watchmakers at their Annual Conference in Nelson. We promised to return,
and we will. New Zealand is like Australia, just a bit better.
Yesterday, during the installation of our new machine, I had the
pleasure to work shoulder to shoulder with a really cool rigger. A Kiwi
wearing a red shirt with a rather powerful logo: "Nothing is a problem".
He moved around our machinery like matchboxes, cracking jokes, and
making the difficult, complex, and stressful job look too easy.
Priceless.
Our Seiko rep, Aaron, is a New Zealander too. We have been working on
this Seiko project for a year and a half. He has proven himself as
trustworthy and someone you can rely on. An asset to Seiko. There is one
thing I really like about him: he does not even try to sell; the Seiko
watches sell themselves. The other day we called him well after business
hours; he replied at 6:59 in the evening. I mean, seriously, who does
that?
Yes, it is so shallow to generalise, to 'box and label' an entire
nation, but I am yet to come across a New Zealander I don't like. As
Australians, we should be grateful to all hard working migrants who came
here - permanently or temporarily - to help us build our nation. And
today, on my own behalf, and yours too, I salute New Zealand.
Cheers.
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